Meanwhile my mother is bleeding they just look at it and ignore the fact she needs first aid, so I ask for bandages for her and that was another long wait. I asked for the mgr and finally she comes over to us and disbatches to security person over it fill a report out. We go to the resv desk to report the injury and they blew us off to walk all over the hotel to the security office because they only had 2 guys watching the main floor. There was not signs stating it was broken.

My mother who is 71 yrs old began to enter and tripped over the uneven elevator. The elevator was broken the treshold of the elevator was up 6 to 8 inches up. On after we checked in we were on our way to the rooms.

I haven't written to him about this because he does everything he can to oblige and I don't feel this dinner was his fault. I've been to previous New Years Eve parties in your ballroom with a magnificent dinner and dance.Īgain, I adore my host, Bill Cook. If Harrah's can't or won't do it right, then you shouldn't have bothered at all.

I'm sure all it did was taint your reputation. You could have saved yourself a fortune of money if you didn't invite people to the dinner. I thought all Harrah propertys were the same but obviously not. there was a band & a good time was had by all. They went to Harrah's in Atlantic City and had a great dinner of filet mignon and Lobster Tail. I spoke with my friends John & Victoria Emilio (Diamond Players). it was more like a langostino Mystery Fish.It tasted like it was prepared and sitting on a tray for hours before being served. Supposedly there was lobster on the dish, it looked and tasted rubbery. Unfortunately, for Harrah's,when the entree arrived, my friend described the meal as 'ice cold', I would give it a 'luke warm' rating at best. What I couldn't live with is the fact that the minute we sat down we were being rushed through dinner.I wasn't done with salad and the main course was coming. That part was very disappointing but I could live with that. We didn't realize we were sitting in your cafe for dinner. The men wore suits, and the women were dressed up. We went to 6pm dinner with Robert & Sonia Carlson, Ed & Linda Norton, myself and my husband. He is very helpful and does everything within his power to oblige me. I can only say wonderful things about this man. I've been playing at other hotels for the past year but I'm trying to get back in Harrah's fold. First, let me wish you all a Happy New Year!

Harrah's chester casino phone number